Services Platform

Enabling the infrastructure and services that keep healthcare performing

Through two specialised capabilities—Biomedical Services and Warehouse & Fleet Infrastructure—Tibbiyah helps healthcare providers maintain critical equipment and sustain reliable storage, handling, and transportation across the healthcare value chain.

By keeping healthcare infrastructure, technology and people performing effectively, we help providers sustain reliable, efficient and high-quality care.

A stronger foundation for healthcare operations

Healthcare performance depends on more than equipment supply. Hospitals need reliable technical support, compliant storage, careful asset handling, and dependable transportation.

Tibbiyah’s Services Platform brings these capabilities into one integrated business line, supporting healthcare providers across the full operational cycle.

From installation and commissioning to preventive maintenance, warehouse management, fleet operations, and last-mile delivery, we help healthcare organisations improve reliability, readiness, and long-term performance.

Our service platform capabilities

Biomedical Services

Tibbiyah’s Biomedical Services Business Unit provides the technical support hospitals need to keep medical equipment safe, compliant, and operational.
Our services include installation, commissioning, planned preventive maintenance, corrective maintenance, calibration, testing, asset management, and clinical user training.
Delivered by trained biomedical engineers, these services help healthcare providers reduce downtime, extend equipment life, improve safety, and maintain continuity across critical departments.
Biomedical Services supports hospitals and healthcare facilities across Saudi Arabia through service models such as Annual Maintenance Contracts, Comprehensive Maintenance Contracts, and Time & Material support.

Warehouse & Fleet Infrastructure

Sustaining healthcare operations through reliable infrastructure and specialized logistics.

As part of Tibbiyah’s Service Platform, our integrated warehouse and fleet infrastructure supports the continuity and efficiency of healthcare operations. Through strategically located facilities, advanced fleet capabilities, and integrated digital systems, we provide reliable storage, asset handling, and transportation services that sustain operational performance across the healthcare value chain.

Key Capabilities & Value Propositions

Strategic Warehouse Network: Central warehouse in Riyadh, regional hubs in Jeddah and Dammam, and dedicated loaner warehouses in Riyadh and Khobar.
Specialised Fleet: Vehicles equipped with GPS tracking, online data loggers, cooling units, jack lifters, and rear-view cameras.
Digital Integration: Fully integrated SAP system supporting warehouse and distribution operations.
Safety & Compliance: Fire alarms, sprinkler systems, and smoke detection across warehouse facilities.
Operational Visibility: Integrated tracking and monitoring systems supporting efficiency, control, and service continuity.

Biomedical services that keep hospitals running

Medical equipment must be supported throughout its full operational life. Tibbiyah Biomedical Services helps healthcare providers manage this responsibility through structured technical support and service delivery.

Our capabilities include:

Installation and commissioning
Planned preventive maintenance
Corrective maintenance and repair
Calibration and testing
Clinical user training
Asset management
Technical support for healthcare departments
Contract-based service models

This service capability allows hospitals to reduce operational risk, improve equipment uptime, and maintain safe clinical environments.

Who we serve

Tibbiyah Healthcare supports a wide range of healthcare providers and organisations across Saudi Arabia, including:

Government hospitals and medical cities

Private hospital groups

Specialist care centres

Outpatient clinics and polyclinics

Clinical departments and diagnostic centres

Biomedical engineering departments

Warehouse and logistics teams within healthcare organisations

Digital transformation teams within healthcare organisations

Why Tibbiyah Healthcare

Tibbiyah’s Services Platform combines technical knowledge, biomedical capability, logistics infrastructure, and local market experience.
Healthcare providers choose Tibbiyah because we offer:

Nationwide biomedical service capability
Support for installation, commissioning, maintenance, and calibration
Contract-based service models for long-term equipment support
Integrated warehouse, fleet, and logistics infrastructure
Digitally connected tracking and monitoring systems
Partnerships with specialised healthcare technology providers
Experience supporting complex healthcare environments across Saudi Arabia

Supporting Saudi Arabia’s healthcare transformation

As Saudi Arabia continues to advance its healthcare system, hospitals will need stronger infrastructure, reliable technical support, and resilient logistics.

Tibbiyah’s Services Platform is built around these needs.

By combining biomedical services with integrated warehouse and fleet infrastructure, Tibbiyah helps healthcare providers move beyond one-time supply toward long-term operational excellence.